Our purpose in organizing the 11
th International 
        Multi-Conference on Complexity, Informatics and Cybernetics (IMCIC 2020) 
        jointly with the 11
th International Conference on Society and 
        Information Technologies (ICSIT 2020) and their collocated events, including 
        the 10
th Ibero-American Conference on Complexity, Informatics 
        and Cybernetics (CICIC 2020), is to provide a multi-disciplinary forum 
        for both disciplinary and inter-disciplinary communication.
        
        These collocated events were organized and sponsored by the International 
        Institute of Informatics and Systemics (IIIS, www.iiis.org), member of 
        the International Federation for Systems Research (IFSR, www.ifsr.org). 
        The IIIS is a 
multi-disciplinary organization for inter-disciplinary 
        communication and integration, which includes about 5000 members. 
        Consequently, a main purpose of the IIIS is to foster knowledge integration 
        processes, interdisciplinary communication, and integration of academic 
        activities. Based on 1) the transdisciplinarity of the systemic approach 
        and its emphasis on 
relationships and 
integrating processes, 
        and 2) the multi-disciplinary support of cybernetics’ and informatics’ 
        concepts, notions, theories, technologies, and tools, the IIIS has been 
        organizing multi-disciplinary conferences as a platform for fostering 
        inter-disciplinary communication and knowledge integration processes.
        
        
           
            Multi-disciplinary conferences are 
              organized by the IIIS as support for both intra- 
              and inter-disciplinary communication. Processes 
              of intra-disciplinary communication are mainly achieved via traditional 
              paper presentations in corresponding disciplines, while conversational 
              sessions, regarding trans- and inter-disciplinary topics, are among 
              the means used for inter-disciplinary communication. Intra- and 
              inter-disciplinary communications might generate co-regulative 
              cybernetic loops, via negative feedback, and synergic 
              relationships, via positive feedback loops, in which both kinds 
              of communications could increase their respective effectiveness. 
              Figure (at the right side) shows at least two cybernetic loops if 
              intra- and inter-disciplinary are adequately related. A necessary 
              condition for the effectiveness of Inter-disciplinary communication 
              is an adequate level of variety regarding the participating 
              disciplines. Analogical thinking and learning processes 
              of disciplinarians depend on it; which in turn are potential sources 
              of the creative tension required for cross-fertilization among disciplines 
              and the generations of new hypothesis. An extended presentation 
              regarding this issue can be found at http://www.iiis.org/MainPurpose/  
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        In general, IIIS is an organization dedicated to contributing to the development 
        of the Systems Approach, Cybernetics, and Informatics potential, using 
        both: knowledge and experience, thinking and action, for the:
        
          - identification of synergetic relationships among Systemics, Cybernetics 
            and Informatics, and between them and society;
 
          - promotion of contacts among the different academic areas, through 
            the transdisciplinarity of the systems approach;
 
          - identification and implementation of communication channels among 
            the different professions;
 
          - supply of communication links between the academic and professional 
            worlds, as well as between them and the business world, both public 
            and private, political and cultural;
 
          - stimulus for the creation of integrative arrangements at different 
            levels of society, as well as at the family and personal levels;
 
          - promotion of transdisciplinary research, both on theoretical issues 
            and on applications to concrete problems.
 
        
        
        Our objective organizing the 11
th International Multi-Conference 
        on Complexity, Informatics and Cybernetics (IMCIC 2020) is to provide, 
        in these increasingly related areas, a multi-disciplinary forum, to foster 
        interdisciplinary communication among the participants, and to support 
        the sharing process of diverse perspectives of the same transdisciplinary 
        concepts and principles. Complexity, Cybernetics and Informatics are being 
        increasingly related to each other in almost every scientific discipline, 
        engineering area, and human activity. Their common transdisciplinarity 
        characterizes and communicates them, generating strong relations among 
        them and with other disciplines. They work together to create a whole 
        new way of thinking and practice. This phenomenon persuaded the Organizing 
        Committee to structure IMCIC 2020 as a multi-conference where participants 
        may focus on one area, or on one discipline, while allowing them the possibility 
        of attending events from other areas or disciplines. This systemic approach 
        stimulates cross-fertilization among different disciplines, inspiring 
        scholars, originating new hypothesis, supporting production of innovations 
        and generating analogies; which is, after all, one of the very basic principles 
        of the systems’ movement and a fundamental aim in cybernetics.
        
        One of the main objectives of the 11
th International Conference 
        on Society and Information Technologies (ICSIT 2020) and the 11
th 
        International Conference on Education, Training and Informatics (ICETI 
        2020) is to bring together academics, professionals, and managers from 
        the private and the public sectors, so they can share ideas, results of 
        research, and innovative services or products, in a multi-disciplinary 
        and multi-sector forum.
        
        Educational technologies, socio-economic organizations, and socio-political 
        processes are essential domains among those involved in the evolving co-adaptation 
        and co-transformation between societies and cultures on the one hand, 
        and between informatics and cybernetics (communication and control) on 
        the other hand.
        
        ICSIT 2020 and ICETI 2020 are related to each other, as well as to IMCIC 
        2020 and, as a whole, are producing or might produce synergic relationships 
        with Information and Communication Technologies. This is why the Organizing 
        Committees have the purpose of combining their efforts in a way that would 
        lead to the organization of an adequate joint event, where academics, 
        researchers, consultants, professionals, innovators, and practitioners 
        from the three areas might relate and interact with each other in the 
        same event. These types of interaction might generate possibilities of 
        cross-fertilization and analogical thinking, as well as possibilities 
        of new working hypothesis, ideas, and reflections on the impact, significance, 
        and usefulness of Informatics and Cybernetics in important dimensions 
        of educational, socio-political, and socio-economical processes, services, 
        and products.
        
        On behalf of the Organizing Committee, I extend our heartfelt thanks to 
        the Program Committees’ members, to the 673 reviewers, from 84 countries, 
        who made the 
double-blinded reviews, and to the 275 reviewers, 
        from 56 countries, who made the 
non-blind reviews. (Some 
        reviewers supported both: non-blind and double-blind reviewing for different 
        submissions). A total of 1890 reviews made by 948 reviewers (who made 
        at least one review), from 90 countries contributed to the quality achieved 
        in IMCIC/ICETI/CICIC 2020. This means an average of 
6.00 reviews 
        per submission (315 submissions were received). Each registered 
        author had access, via the conference web site, to the reviews that recommended 
        the acceptance of their respective submissions. Each registered author 
        could get information about: 1) the average of the reviewers' evaluations 
        according to 8 criteria, and the average of a global evaluation of his/her 
        submission; and 2) the comments and the constructive feedback made by 
        the reviewers, who recommended the acceptance of his/her submission, so 
        the author would be able to improve the final version of the paper.
        
        In the organizational process of IMCIC/ICSIT 2020, about 207 articles 
        were submitted. The IMCIC/ICSIT 2020 post-conference proceedings include 
        about 88 papers from 26 countries (73 papers from IMCIC and 15 papers 
        from ICSIT), which were accepted for presentation. 
The submissions 
        were reviewed as carefully as time permitted; it is expected that most 
        of them will appear in a more polished and complete form in scientific 
        journals. As announced in the conference web site authors of the 
        respective papers “are responsible of the 
content 
        of their respective papers, as well as for their respective 
proofreading 
        and copyediting.”
        
        This information is detailed and totalized in the following table, along 
        with the other collocated event: 
        
        
           
            | Conference | 
            # of submissions received | 
            # of reviewers that made at least one review | 
            # of reviews made | 
            Average of reviews per reviewer | 
            Average of reviews per submission | 
            # of papers included in the proceedings | 
            % of submissions included in the proceedings | 
          
           
            | IMCIC 2020 | 
            151 | 
            438 | 
            855 | 
            1.95 | 
            5.66 | 
            73 | 
            48.34% | 
          
           
            | ICSIT 2020 | 
            56 | 
            251 | 
            443 | 
            1.76 | 
            7.91 | 
            15 | 
            26.79% | 
          
           
            | CICIC 2020 | 
            108 | 
            259 | 
            592 | 
            2.29 | 
            5.48 | 
            76 | 
            70.37% | 
          
           
            | TOTAL | 
            315 | 
            948 | 
            1890 | 
            1.99 | 
            6.00 | 
            164 | 
            52.06% | 
          
        
        
        We also extend our gratitude to the co-editors of these proceedings, for 
        the hard work, energy and eagerness they displayed in their respective 
        activities. We express our intense gratitude to the late Professor William 
        Lesso for his wise and opportune tutoring, for his eternal energy, integrity, 
        and continuous support and advice, as the Program Committee Chair of past 
        conferences, organized by the International Institute of Informatics and 
        Systemics, as well as for being a very caring old friend and intellectual 
        father to many of us.
        
        Special thanks to Professors José Ferrer and Michael Savoie for co-chairing 
        IMCIC 2020 Program Committee, to Professor Hsing-Wei Chu for his General 
        Co-chairmanship, and to Belkis Sánchez for chairing its Organizing Committee. 
        Special thanks also to Professor Friedrich Welsch for chairing ICETI 2020, 
        Professors José Ferrer and Belkis Sánchez for co-chairing the its Program 
        Committee, and to Professor Andrés Tremante for serving as general co-chair.
        
        We also extend our gratitude to the following scholars, researchers, and 
        professionals who (up to the moment in which this Foreword is being written) 
        accepted to deliver plenary Workshop and Tutorial, support the conference 
        as panelists in conversational panels, chair conversational sessions and/or 
        to address the audience of the General Joint Plenary Sessions with keynote 
        addresses (More details, abstracts and short bios, were included in the 
        Conference Program booklet and at: 
http://www.iiis.org/spring2020plenaryevents)
        
        
Plenary Keynote Speakers
        
          - Professor Shigehiro Hashimoto, Kogakuin University, 
            Japan
 
          - Professor T. Grandon Gill, University of South 
            Florida, USA
 
          - Professor Michael Savoie, University of North Texas, 
            USA
 
          - Dr. Suzanne Lunsford, Wright State University, 
            USA
 
          - Dr. Risa Blair, Purdue University Global, USA
 
          - Dr. Lorayne Robertson, University of Ontario Institute 
            of Technology, Canada
 
          - Dr. William Muirhead, University of Ontario Institute 
            of Technology, Canada
 
          - Professor John Coffey, University of West Florida, 
            USA
 
          - Professor Donald Ropes, Inholland University of 
            Applied Sciences, Netherlands
 
          - Dr. Bobbe Baggio, La Salle University, USA
 
          - Dr. Pawel Poszytek, Foundation for the Development 
            of the Education System, Poland
 
          - Dr. Bruce E. Peoples, Innovations LLC, USA
 
          - Bruce Leybourne, MSc., Institute for Advance Studies 
            on Climate Change (IASCC), USA
 
          - Professor Steinar Killi, Oslo School of Architecture 
            and Design, Norway
 
          - Dr. Jim Johnson, The Standish Group, USA
 
          - Dr. Yaping Gao, Quality Matters, USA
 
          - Professor Paul Nugent, Western Connecticut State 
            University, USA
 
          - Professor Christin Lindholm, Lund University, Sweden
 
          - Professor Christian Nyberg, Lund University, Sweden
 
          - Professor Bob Gilmour, Glasgow Caledonian University, 
            United Kingdom
 
          - Dr. Marc Dupuis, University of Washington, Division, 
            USA
 
          - Professor Hai Wang, Saint Mary's University, Canada
 
          - Dr. Luay Wahsheh, Arkansas Tech University, USA
 
          - Dr. Nicola Fabiano, Studio Legale Fabiano, Italy
 
        
        
        We also would like to extend our appreciation and express our thankfulness 
        and gratitude to the following invited session organizers, for their time 
        and for getting in charge of the reviewing processes of their respective 
        invited sessions.
        
        
Invited sessions Organizers (and co-organizers)
        
          - Professor Shigehiro Hashimoto, Kogakuin University, 
            Japan
 
          - Professor Nataļja Lāce, Riga Technical University, 
            Latvia
 
          - Professor Elīna Gaile-Sarkane, Riga Technical University, 
            Latvia 
 
          - Professor Valeria Martins, Universidade Presbiteriana 
            Mackenzie, Brazil
 
          - Professor Sheila Rodrigues, Universidade Presbiteriana 
            Mackenzie, Brazil
 
          - Professor Renata Baracho, Universidade Federal 
            de Minas Gerais, Brazil,
 
          - Professor Yolanda Eugenia Llosas Albuerne, Universidad 
            Técnica de Manabí, Ecuador
 
          - Professor Grether Lucía Real Pérez, Universidad 
            Técnica de Manabí, Ecuador
 
          - Professor Elena Fabiola Ruiz Ledesma, Instituto 
            Politécnico Nacional, Mexico,
 
          - Professor Ariana Acon Matamoros, Universidad Estatal 
            a Distancia, Costa Rica
 
          - Dr. Lorayne Robertson, University of Ontario Institute 
            of Technology, Canada
 
          - Dr. William Muirhead, University of Ontario Institute 
            of Technology, Canada
 
          - Dr. Risa Blair, Purdue University Global, USA
 
          - Dr. Pawel Poszytek, Foundation for the Development 
            of the Education System, Poland
 
          - Bruce Leybourne, MSc., Institute for Advance Studies 
            on Climate Change (IASCC), USA
 
          - Dr. Nicola Fabiano, Studio Legale Fabiano, Italy
 
        
        
        We also wish to thank all the authors for the quality of their papers, 
        and to the 946 reviewers (who reviewed at least one article of IMCIC/ICSIT/CICIC 
        2020 and its collocated events) for the great job they did, making the 
        1881 reviews that supported the acceptance process. We also extend our 
        gratitude to all the members of the secretariat and the staff for their 
        knowledgeable effort in supporting the organizational process, the help 
        desk, and the production of the proceedings.
        
        
        Professor Nagib C. Callaos
        
IMCIC 2020 General Co-Chair