Informatics and Cybernetics (communication and control) 
        are having an increasing impact on societies and in the globalization 
        process that is integrating them. Societies are trying to regulate this 
        impact, and adapt it to their respective cultural infra-structures. Societies 
        and cultures are in reciprocal co-adaptations with Information and Communication 
        Technologies. Synergic relationships might emerge in this co-adaptation 
        process by means of positive and negative feedback loops, as well as feedforward 
        ones. This would make the whole larger than the sum of its parts, generating 
        emergent properties in the parts involved as well as in the whole coming 
        forth. The academic, private, and public sectors are integrating their 
        activities; multi-disciplinary groups and inter-disciplinary teams are 
        being formed, and collaborative research and development projects are 
        being organized in order to facilitate and adequately orient the design 
        and implementation of the feedback and the feedforward loops, and potentially 
        generating synergic relationships. This phenomenon persuaded the Organizing 
        Committee to organize The 14
th International Multi-Conference 
        on Society, Cybernetics and Informatics (IMSCI 2020) in a multi-disciplinary 
        context along with other collocated events. Consequently, participants 
        may focus on one discipline, while allowing them the possibility of attending 
        conferences from other disciplines. This systemic approach stimulates 
        cross-fertilization among different disciplines, inspiring scholars, originating 
        new hypothesis, supporting production of innovations and generating analogical 
        thinking. 
        
        IMSCI 2020 was organized and sponsored by the International Institute 
        of Informatics and Systemics (IIIS, www.iiis.org), member of the International 
        Federation of Systems Research (IFSR). The IIIS is a 
multi-disciplinary 
        organization for inter-disciplinary communication and integration, 
        which includes about 5000 members. Consequently, a main purpose of the 
        IIIS is to foster knowledge integration processes, interdisciplinary communication, 
        and integration of academic activities. Based on: 1) the transdisciplinarity 
        of the systemic approach and its emphasis on 
relationships and 
        
integrating processes, and 2) the multi-disciplinary support 
        of cybernetics’ and informatics’ concepts, notions, theories, 
        technologies, and tools, the IIIS has been organizing multi-disciplinary 
        conferences as a platform for fostering inter-disciplinary communication 
        and knowledge integration processes.
        
        
           
            Multi-disciplinary conferences are 
              organized by the IIIS as support for both intra- 
              and inter-disciplinary communication. 
              Processes of intra-disciplinary communication are mainly achieved 
              via traditional paper presentations in corresponding disciplines, 
              while conversational sessions, regarding trans- and inter-disciplinary 
              topics, are among the means used for inter-disciplinary communication. 
              Intra- and inter-disciplinary communications might generate co-regulative 
              cybernetic loops, via negative feedback, and synergic 
              relationships, via positive feedback loops, in which both kinds 
              of communications could increase their respective effectiveness. 
              Figure 1 shows at least two cybernetic loops if intra- and inter-disciplinary 
              are adequately related. A necessary condition for the effectiveness 
              of Inter-disciplinary communication is an adequate level of variety 
              regarding the participating disciplines. Analogical thinking 
              and learning processes of disciplinarians depend on it; which 
              in turn are potential sources of the creative tension required for 
              cross-fertilization among disciplines and the generations of new 
              hypotheses. An extended presentation regarding this issue can be 
              found at: www.iiis.org/MainPurpose  
             | 
               
             | 
          
        
        
        One of the main purposes of IMSCI 2020 is to bring together academics, 
        professionals, and managers from the private and the public sectors, in 
        order to share ideas, results of research, and innovative services or 
        products, in a multi-disciplinary and multi-sector forum. Educational 
        technologies, socioeconomic organizations, and sociopolitical processes 
        are essential domains among those involved in the evolving co-adaptation 
        and co-transformation between societies and cultures on the one hand, 
        and between informatics and cybernetics (communication and control) on 
        the other hand. Consequently, the main conference in the context of the 
        IMSCI 2020 Multi-Conference is the 18
th International Conference 
        on Education and Information Systems, Technologies and Applications: EISTA 
        2020. The relationship between education/training and Information and 
        Communication Technologies (ICT) is quickly intensifying and sometimes 
        appears in unexpected forms and in combination with original ideas, innovative 
        tools, methodologies, and synergies. Accordingly, the primary purpose 
        of EISTA 2020 has been to bring together researchers and practitioners 
        from both areas together to support the emerging bridge between education/training 
        and the ICT communities.
        
        In the context of EISTA 2020, practitioners and consultants were invited 
        to present case studies and innovative solutions. Corporations were invited 
        to present education/training information systems and software-based solutions. 
        Teachers and professors were invited to present case studies, specifically 
        developed information systems, and innovative ideas and designs. Educational 
        scientists and technologists were invited to present research or position 
        papers on the impact and the future possibilities of ICT in educational 
        systems, training processes, and methodologies. Managers of educational 
        organizations and training consultants were invited to present problems 
        that might be solved with ICT or solutions that might be improved by different 
        approaches and designs in ICT.
        
        EISTA 2020 provides a forum for the presentation of solutions and problems 
        in the application of ICT in the fields of education/training. Authors 
        of the papers included in the proceedings provided diverse answers to 
        the following questions:
        
          - What is the impact of ICT in education and training?
 
          - How ICTs are affecting and improving education and training? What 
            networks and models are emerging?
 
          - How are universities, schools, corporations and other educational/training 
            organizations making use of ICT?
 
          - What electronic tools are there to facilitate e-learning, distance 
            education and co-operative training?
 
        
        
        On behalf of the Organizing Committees, I extend our heartfelt thanks 
        to:
        
          - the 406 members of the Program Committees from 50 countries (including 
            the events and the special tracks organized in the context of IMSCI 
            2020) ;
 
          - the 223 additional reviewers, from 56 countries, for their double-blind 
            peer reviews; and
 
          - the 79 reviewers, from 29 countries, for their efforts in making 
            the non-blind peer reviews. (Some reviewers 
            supported both: non-blind and double-blind reviewing for different 
            submissions)
 
        
        
        A total of 639 reviews made by 302 reviewers (who made at least one review), 
        from 56 countries, contributed to the quality achieved in IMSCI 2020. 
        This means an average of 6.59 reviews per submission (97 submissions were 
        received). 
Each registered author had access, via the conference 
        web site, to the reviews that recommended the acceptance of their respective 
        submissions. Each registered author could also 
        get information about: 1) the average of the reviewers evaluations according 
        to 8 criteria, and the average of a global evaluation of his/her submission; 
        and 2) the comments and the constructive feedback made by the reviewers, 
        who recommended the acceptance of his/her submission, so the author would 
        be able to improve the final version of the paper.
        
        In the organizational process of IMSCI 2020, about 97 articles were submitted. 
        These post-conference proceedings include about 45 papers, from 20 countries 
        that were accepted for presentation (35 countries taking into account 
        the presentations in collocated events). We extend our thanks to co-chairs 
        special tracks organizers for their support. The submissions were reviewed 
        as carefully as time permitted; it is expected that most of them will 
        appear in a more polished and complete form in scientific journals.
        
        This information about IMSCI 2020 is summarized in the following table, 
        along with the other collocated conferences:
        
        
           
            | Conference | 
            # of submissions received | 
            # of reviewers that made at least one review | 
            # of reviews made | 
            Average of reviews per reviewer | 
            Average of reviews per submission | 
            # of papers included in the proceedings | 
            % of submissions included in the proceedings | 
          
           
            | WMSCI 2020 | 
            193 | 
            658 | 
            1042 | 
            1.58 | 
            5.40 | 
            86 | 
            44.56 % | 
          
           
            | IMSCI 2020 | 
            97 | 
            302 | 
            639 | 
            2.12 | 
            6.59 | 
            45 | 
            46.39 % | 
          
           
            | WMSCI & IMSCI 2020 | 
            290 | 
            960 | 
            1681 | 
            1.75 | 
            5.80 | 
            131 | 
            45.17 % | 
          
           
            | CISCI 2020 | 
            102 | 
            457 | 
            945 | 
            2.07 | 
            9.26 | 
            51 | 
            50.00 % | 
          
           
            | TOTAL | 
            392 | 
            1417 | 
            2626 | 
            1.85 | 
            6.70 | 
            182 | 
            46.43 % | 
          
        
        
        All submissions were peer reviewed by the two-tier reviewing methodology 
        of the International Institute of Informatics and Systemics (IIIS, 
www.iiis.org). 
        As it might be noticed, from the table above, 6.59 reviews were made, 
        in average, for each submission we received. After the conference is over, 
        the names of the reviewers will be published on the IIIS web site along 
        with the titles of the papers each reviewer reviewed. This means that 
        what had been a double-blind review, up to the conference, is transformed 
        to single-blind review, after the conference is over. In this way, each 
        author would have information about the names of the reviewers of his/her 
        submission, but not vice-versa. Likewise, each author would know how many 
        reviewers reviewed his/her submission and relate it to the average, being 
        informed in the above table, of 6.59 reviews per paper.
        
        Our two-tier reviewing methodology meet two different objectives of peer-review: 
        1) to improve the paper via non-anonymous reviewers (non-blind reviews) 
        and 2) to improve the acceptance/non-acceptance decision of the Organizing 
        Committee via traditional anonymous reviewers (double-blind reviews) A 
        recommendation to accept, made by non-anonymous reviews, is a 
necessary 
        condition, but it is not a 
sufficient one. A submission, 
        to be accepted, should also have a majority of its double-blind reviewers 
        recommending its acceptance. These two necessary conditions generate a 
        
more reliable and rigorous reviewing than any of those 
        reviewing methods, based on just one of the indicated methods, or just 
        on the traditional double-blind reviewing.
        
        We extend our gratitude to the co-editors of these proceedings for the 
        hard work, energy and eagerness they have shown in organizing their conferences 
        and preparing their respective sessions. We express our intense gratitude 
        to Professor William Lesso (1931-2015) for his wise, timely, adequate 
        and valuable tutoring, as well as for his eternal energy, integrity, and 
        continuous support and advice, as the Program Committee Chair of past 
        conferences, and as Honorary President of WMSCI 2020, as well as for being 
        a very caring old friend and intellectual father to many of us. We also 
        extend our gratitude to Professor Belkis Sánchez, who brilliantly managed 
        the organizing process.
        
        We would like also to extend our gratefulness to Professor Shigehiro Hashimoto 
        for his yearly support in the last 20 years as well as for his editorial 
        work for the journal; as well as to Professor Grandon Gill, Dr. Jeremy 
        Horne, Professor Thomas Marlowe and Professor Matthew E. Edwards for their 
        continuous advice and support in the conferences they participated in, 
        along the last 12 years; as well as in the conferences they were not able 
        to participate in. Their advices and the kind of care they provided us 
        with are highly valued and appreciated. 
        
        We also extend our gratitude to the following scholars, researchers, and 
        professionals who generously accepted to deliver keynote addresses or 
        to organize invited sessions.
        
        
Plenary Keynote Speakers (ordered 
        by their presentations succession)
        
        Professor Shigehiro Hashimoto, Japan, Kogakuin University, 
        Councilor and Dean, Faculty of Engineering, Former Associate to the President, 
        Doctor of Engineering and Doctor of Medicine, Research Area: Biomedical 
        Engineering.
        
        
Professor Thomas Marlowe, USA, Seton Hall University, 
        Professor Emeritus, Department of Mathematics and Computer Science, PhD 
        in Computer Science and PhD in Mathematics.
        
        
Dr. Robert Cherinka, USA, MITRE Corporation, Chief Engineer, 
        Software Engineering Technical Center at MITRE.
        
        
Mr. Joseph Prezzama, Msc., USA, MITRE Corporation, Co-Department 
        Head for the Joint Operations Southeast, Tampa office of the MITRE Corporation, 
        MS Software Engineering.
        
        
Dr. William Muirhead, Canada, University of Ontario, 
        Institute of Technology, founding researcher of the EILAB in the UOIT 
        Faculty of Education. Former Associate Provost, founding academic administrator 
        of the university.
        
        
Dr. Lorayne Robertson, Canada, University of Ontario, 
        Institute of Technology (UOIT), Former Assistant Dean in the Faculty of 
        Education, Former Director of the Graduate Programs in Education.
        
        
Dr. Peter Holowka, Canada, Werklund School of Educational 
        Technology at the University of Calgary, West Point Grey Academy in Vancouver, 
        British Columbia.
        
        
Dr. Steven Ehrlick, Canada, Ryerson University, School 
        of Media, Department of Radio and Television Arts, Associate Professor 
        & Director, The Music Den.
        
        
Professor T. Grandon Gill, USA, University of South Florida, 
        College of Business, Director of the Doctorate in Business Administration, 
        Editor-in-Chief of Informing Science , Editor of the Journal of IT Education.
        
        
Fr. Dr. Joseph R. Laracy, USA, Seton Hall University, 
        Department of Systematic Theology & Department of Mathematics and 
        Computer Science.
        
        
Professor Richard Segall, USA, Arkansas State University, 
        Department of Computer and Information Technology, Neil Griffin College 
        of Business.
        
        
Dr. Luigi Serra, Italy, Cagliari, National Research Council 
        of Italy, Institute of History of Mediterranean Europe, Technical Collaborator 
        of Research Institutes and CTO at CNR ISEM (Istituto di Storia dell’Europa 
        Mediterranea).
        
        
Professor Sukjin Kang, South Korea, Korea Aerospace University, 
        Faculty of Business School. Head of College of Liberal Studies. Director 
        of Interdisciplinary Studies in KAU, Director of Korean Society for Teaching 
        English Literature, Director of The English Language and Literature Association 
        of Korea.
        
        
Professor Mark M. Budnik, USA, Valparaiso University. 
        Electrical and Computer Engineering, Paul H. Brandt Professor in Engineering, 
        Houghton College. Electrical Engineering, Irwin Chair of Engineering.
        
        
Dr. Mario LaManna, Italy/USA, Evoelectronics (Italy), 
        and Selex-SI (USA), Senior Scientist and Project Leader, Projects in the 
        fields of defense and security.
        
        
Professor Mohammad Ilyas, USA, Florida Atlantic University. 
        College of Engineering and Computer Science, Former Dean of the College 
        of Engineering and Computer Science, Member of Global Engineering Deans 
        Council.
        
        
Dr. Russell Jay Hendel, USA, Towson University, Dept. 
        of Mathematics, doctoral program at the Spertus Institute for a degree 
        in Jewish studies.
        
        
Professor Wen-Chen Hu, USA, University of North Dakota, 
        School of Electrical Engineering & Computer Science, Editor-in-chief, 
        International Journal of Handheld Computing Research (IJHCR), 2010-2017.
        
        
Dr. Madhumita Banerjee, USA, University of Wisconsin-Parkside, 
        Sociology Department. Assistant Professor and Director, Sociology Online 
        Degree Completion Program.
        
        
Dr. Tilia Stingl De Vasconcelos, Austria, Business Consultant, 
        Austria, Member of the European Society for Education and Communication, 
        Previously, University of Applied Sciences Austria, Information Management 
        and Cross Cultural Communication.
        
        
Mg. Philip Belcredi, Austria, CEO (OMV, Compass Group, 
        Pewag), Comparative-Systemic Intervention.
        
        
Keynote Speakers (Alphabetical Order)
        
        Dr. Kevin Foltz, USA, Institute for Defense Analyses, 
        Information Technology and Systems Division, Independent Technical Analyst 
        for the Department of Defense.
        
        
Professor Elina Gaile-Sarkane, Latvia, Riga Technical 
        University, Dean of the Faculty of Engineering Economics and Management 
        (FEEM).
        
        
Dr. Tina Haase, Germany, Aunhofer Institute for Factory 
        Operation and Automation IFF, Magdeburg.
        
        
Dr. Maria Jakubik, Finland, Haaga-Helia University of 
        Applied Sciences, Hanken School of Economics, Head of Master's Degree, 
        Programme in International Business Management (IBMA).
        
        
Professor Natalja Lace, Latvia, Riga Technical University, 
        Head of Department of Corporate Finance and Economics, Faculty of Engineering 
        Economics and Management (FEEM).
        
        
Dr. Songmei Yu, USA, Felician University, Department 
        of Computer Science, Institute for Information Science.
        
        
Invited Sessions Organizers (Alphabetical 
        Order)
        
        Professor Renata Baracho, Brazil, Federal University 
        of Minas Gerais, President of the National of Research and post-graduate 
        Studies in Information Sciences (Associação Nacional de 
        Pesquisa e Pós-Graduação em Ciência DA Informação 
        – ANCIB).
        
        
Professor Elina Gaile-Sarkane, Latvia, Riga Technical 
        University, Dean of the Faculty of Engineering Economics and Management 
        (FEEM).
        
        
Professor Shigehiro Hashimoto, Japan, Kogakuin University, 
        Councilor and Dean, Faculty of Engineering, Former Associate to the University 
        President. Doctor of Engineering and Doctor of Medicine. Biomedical Engineering.
        
        
Professor Inga Lapina, Latvia, Riga Technical University, 
        Vice Dean for Academic Affairs, Faculty of Engineering Economics and Management 
        (FEEM).
        
        
Dr. William Muirhead, Canada, University of Ontario, 
        Institute of Technology, founding researcher of the EILAB in the UOIT 
        Faculty of Education. Former Associate Provost, founding academic administrator 
        of the university.
        
        
Professor Marcelo Porto, Brazil, Federal University of 
        Minas Gerais, Department of Transportation Engineering and Geotechnics.
        
        
Dr. Lorayne Robertson, Canada, University of Ontario, 
        Institute of Technology (UOIT), Former Assistant Dean in the Faculty of 
        Education, Former Director of the Graduate Programs in Education.
        
        Many thanks to the members of the Organizing Committee and to those who 
        chaired special tracks. We would also like to express our special gratefulness 
        to Professor Thomas Marlowe. Professor T. Grandon Gill, Dr. Jeremy Horne, 
        Professor Sukjin Kang, Professor Shigehiro Hashimoto, Dr. Russell Jay 
        Hendel, Professor Michael Savoie, Professor Hsing-Wei Chu, etc. for their 
        generosity in providing support with their advices and for answering our 
        inquiries, as well as for their spontaneous and timely alerts. Thank you 
        so very much.
        
        Our gratefulness is also extended to the organizations that provided scientific, 
        academic, professional, or corporate co-sponsorships in this conference 
        and/of previous ones. The following are among these organizations:
        
        
        
        Special thanks to Dr. Jeremy Horne, Dr. Harvey Hyman, and Ms. Molly Youngblood 
        Geiger (Google Partners Community Ambassador) for their efforts in helping 
        us with the identification of above shown co-sponsors.
        
        There is no way to express the huge gratitude we have to Professor Belkis 
        Sanchez for the great job she did as President of the Organizing Committee; 
        analyst, designer, and manager of the implementation of the information 
        systems required for this virtual conference; chair of the printed and 
        electronic proceedings; and general director of the Conference Secretariat.
        
        Professor Nagib C. Callaos, Ph.D.