Artūrs Černiševs, Aija Medne, Inga Lapiņa

Proceedings of the 28th World Multi-Conference on Systemics, Cybernetics and Informatics: WMSCI 2024, pp. 117-123 (2024); https://doi.org/10.54808/WMSCI2024.01.117

Artūrs Černiševs
Faculty of Engineering Economics and Management, Riga Technical University, Riga, Latvia

Aija Medne
Faculty of Engineering Economics and Management, Riga Technical University, Riga, Latvia

Inga Lapiņa
Faculty of Engineering Economics and Management, Riga Technical University, Riga, Latvia

Cite this paper as:
Černiševs, A., Medne, A., Lapiņa, I. (2024). Promoting the Quality in Higher Education Institutions: Aspects of an Inclusive Environment. In N. Callaos, E. Gaile-Sarkane, N. Lace, B. Sánchez, M. Savoie (Eds.), Proceedings of the 28th World Multi-Conference on Systemics, Cybernetics and Informatics: WMSCI 2024, pp. 117-123. International Institute of Informatics and Cybernetics. https://doi.org/10.54808/WMSCI2024.01.117

Higher education institutions are becoming more available to a broader audience, which requires flexibility in processes and teaching techniques to ensure their possibility to meet expectations from various stakeholders. This paper aims to research aspects of inclusive environment and inclusivity in higher education institutions. Acknowledging these key elements is vital for institutions to develop their study and administrative process and to adjust to students' needs. Based on the application of the chosen method, the authors have obtained 15 factors that impact the creation of an inclusive environment in a higher education institution. The main factors are adjusting study content and inclusion of transversal competencies, accessibility to physical and digital infrastructure, and differentiated didactics and evaluation methods. The research is limited to the inclusivity of students and does not address the issues related to the inclusivity of employees.