Hristo Nenov, Phil Djambazoff

Proceedings of the 15th International Multi-Conference on Complexity, Informatics and Cybernetics: IMCIC 2024, pp. 70-74 (2024); https://doi.org/10.54808/IMCIC2024.01.70

Hristo Nenov
Department of Software and Information Technologies, Technical University, Varna, Bulgaria

Phil Djambazoff
Department of Software and Information Technologies, Technical University, Varna, Bulgaria

Cite this paper as:
Nenov, H., Djambazoff, P. (2024). Benefits of Effective Root Cause Analysis in Software Testing. In N. Callaos, S. Hashimoto, N. Lace, B. Sánchez, M. Savoie (Eds.), Proceedings of the 15th International Multi-Conference on Complexity, Informatics and Cybernetics: IMCIC 2024, pp. 70-74. International Institute of Informatics and Cybernetics. https://doi.org/10.54808/IMCIC2024.01.70

This article describes the problematic reality of software error investigation, and its short and long-term financial burden [1]. The short-term financial aspect includes the cost involved in completing the software error [2] investigation concerning a single issue. The long-term financial weight pays attention on metrics, such as software stability in production environment, user’s churn rate probability of increase, potential disapproval of investment, etc.
The proposed solution is enclosed in a simple testing approach [3], which is based on a multi-layer validation technic [4] within a single runtime session.